Managed IT for small businesses
IT support for small businesses that keeps everything running
For offices, shops and clinics without an IT person: one team for email, devices, Wi-Fi, backups and security, remotely or on site.
- Entry package · IT check-up and setup
- 600–1,050 USD
- Delivery
- 7 days
A person from our team replies on WhatsApp, in English, Spanish or Arabic. Prices are indicative, excl. taxes.
| Package | USD, indicative, excl. taxes | Delivery |
|---|---|---|
| Monthly support | 250–450/month | starts in 7 days |
| Business support | 450–800/month | starts in 10 days |
More than 25 users or several locations: a custom plan, with its price and terms agreed in your written proposal.
02What changes
Less time fixing tech, more time running your business.
Moments every business like yours knows well: how they go today, and how they go once the system is in place.
- Today
When email stops working or the printer goes offline, someone on your team loses the morning trying to fix it.
With ProadvanceYou message us, and we fix it remotely or arrange a visit.
- Today
Passwords, licenses and who controls each account live in one person's head.
With ProadvanceA written inventory of your devices, accounts and licenses, all in your name.
- Today
Nobody is sure the files are backed up or that the accounts are protected.
With ProadvanceBackups, MFA and updates set up from the check-up, and reviewed every quarter on Business support.
Who it's for
Offices of 3 to 25 people without an IT person: clinics, accountants, law firms, shops and restaurants.
If yours works differently, tell us how: we size the project to your business, not the other way round.
03What we build
Everything IT for a small team, from email to the Wi-Fi.
The modules a project like yours usually needs. The scope you sign sets exactly what goes into your package.
- LROutlook not syncing on Lina's iPhoneLina R. · iPhoneIn progress
- FDNew laptop for the front desk: email, Office, printerFront desk · new starterIn session
- KSWi-Fi drops in the meeting roomKarim S. · meeting roomVisit booked
- ITNightly backupOffice files · cloud copyDone ✓
- EMClose Tomás's accounts (leaver)Elena M. · HRDone ✓
Calma Accounting · fictional business, sample dataCalma Accounting · sample data
IT problems solved
Email and accounts, phones and laptops, printers and Wi-Fi: we solve them remotely, and visit by arrangement when the work has to be done on site.
New starters and leavers
A ready laptop, email and access for each new person; accounts closed and devices recovered when someone leaves.
Business email and domains
Microsoft 365 or Google Workspace, your domain and your mailboxes set up, moved or fixed, in your name.
Backups and basic security
Backups of your files, MFA on every account, updates and antivirus, set up and checked.
Programs installed and updated
The programs your team uses, installed, licensed and kept up to date.
Advice on what to buy
Which laptops, phones, printers or Wi-Fi to buy and how to organize your tech, so you spend only on what you need.
04Packages and prices
A check-up first, then a monthly plan sized to your team.
Indicative prices in USD, excluding taxes: the check-up once, the plans per month. Your exact price and the plan's terms are fixed in your written proposal.
All prices and add-onsIT check-up and setup
Entry packageA one-time review and setup: devices, accounts, email and network put in order and written down.
600–1,050USD, indicative, excl. taxes
- Delivery
- 7 days
- Typical
- 800 USD
Monthly support
Remote support for a team of up to 10 users, paid monthly.
250–450USD/month, indicative, excl. taxes
- Starts in
- 7 days
- Typical
- 320 USD/month
Business support
Remote and on-site support for up to 25 users, with staff changes and a quarterly review.
450–800USD/month, indicative, excl. taxes
- Starts in
- 10 days
- Typical
- 600 USD/month
· Custom plan
Plan, price and terms agreed in your written proposalFor more than 25 users or several locations.
Talk about a larger team : Custom plan (opens WhatsApp)What each package includes
| Item | IT check-up and setup600–1,050 USD | Monthly support250–450 USD/month | Business support450–800 USD/month |
|---|---|---|---|
| Review of your devices, accounts and network, with a written inventory | Included | Not included | Not included |
| Business email and domain set up or fixed (Microsoft 365 or Google Workspace) | Included | Not included | Not included |
| Backups and basic security: MFA, updates and antivirus | Included | Not included | Not included |
| Wi-Fi and printers checked and working | Included | Not included | Not included |
| Remote support for up to 25 users | 30 days of remote support included | Remote support for up to 10 users | Included |
| Help with email, accounts, phones, laptops, printers and Wi-Fi | Not included | Included | Included |
| Programs installed and kept up to date | Not included | Included | Included |
| On-site visits by arrangement | Not included | Not included | Included |
| New starters and leavers: devices and accounts set up or closed | Not included | Not included | Included |
| Management of company laptops and phones | Not included | Not included | Included |
| Quarterly review of your tech | Not included | Not included | Included |
| Advice on what to buy and how to organize your tech | Included | Included | Included |
| Accounts, domains and licenses in your name | Included | Included | Included |
How you pay
The check-up is paid once, when you sign. The plans are paid monthly; their length and notice are agreed in your written proposal before we start.
05IT Support for Your Business: frequently asked questions
Before you hand us your IT.
Prices, delivery, ownership and support. If yours isn't here, ask us on WhatsApp: a person from our team replies.
Ask on WhatsApp (opens WhatsApp)Indicative prices, excluding taxes: the IT check-up and setup is 600–1,050 USD, once. Then Monthly support is 250–450 USD a month for up to 10 users, and Business support 450–800 USD a month for up to 25 users, with on-site visits by arrangement. Larger teams get a custom plan. Tell us about your business and we quote your exact case; the final price and the plan's terms are fixed in your written proposal.
We review your devices, accounts and network and write them down in an inventory; set up or fix your business email and domain; set up backups and basic security (MFA, updates, antivirus); and check your Wi-Fi and printers. It takes 7 days from the signed proposal and includes 30 days of remote support.
Most problems are solved remotely. When something has to be done on site (a new router, a printer, a new laptop for the front desk), we arrange a visit with you. Visits by arrangement are part of Business support; with Monthly support, any visit is agreed with you first.
No. We don't publish response or resolution times, because we won't promise a time we can't keep in every case. A person from our team handles each request, and how we work together (channels, priorities, visits) is written into your plan's proposal.
Both work well for business email, calendars and files. We recommend one based on the programs your team already uses and your budget, set it up on your own domain and move your existing email when needed. Licenses are paid to Microsoft or Google, in your name.
On Business support we prepare the new person's laptop, email and access, and when someone leaves we close or transfer their accounts and recover the company's data and devices. On Monthly support, tell us and we include it in your proposal.
The plan's length and notice are agreed in your written proposal before we start: nothing is hidden in small print. Your accounts, domains and licenses are always in your name, so changing provider never means losing access.
Yes. We also build websites and online stores, CRMs, ERPs, WhatsApp AI agents and automations, so the same team can look after your devices and your software. Ask us about anything your business needs in tech: prices on this site are indicative, and we quote your exact case.
06 · Start here
Want tech that works, and a team to call when it doesn't?
A person from our team answers you, in English, Spanish or Arabic. When you want, we book a 20-minute call with a specialist. No commitment.
- Entry package · 600–1,050USD, indicative, excl. taxes
- 7 daysDelivery of the entry package
- EN · ES · عThe team speaks your language