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Home & office cleaning · Same team every visit

Clean home,clear head.

Fixed prices you can work out yourself, the same cleaners every visit, and a room-by-room report after each clean.

  • Employed and insured cleaners
  • Products and equipment included
  • Re-clean free within 24 h
Bright, empty room with a wooden ladder, a white stool and a snake plant by the window

Booking two weeks ahead

Your price

Bedrooms
Bathrooms
1
Clean
How often

$60per visit

1 cleaner · about 4 h

One-off visit · no contract

Sample prices · fictional business

Ask Sereno

Ask before you book.

Tap a question. Sereno’s assistant answers from the same prices and rules you see on this page, and says so when something is outside what Sereno does.

  • Prices and rules from Sereno’s own information
  • Every answer shows where it came from
  • A person from the office takes over when it doesn’t know

Automated assistant · Guided demo · sample data

See it from the owner’s side
Sereno CleaningAutomated assistant

Hi! I’m Sereno Cleaning’s assistant. I answer from the business’s own information: prices, hours, bookings and more. A person from the team can take over at any time.

What does the customer ask?

Automated assistant · Guided demo · sample data

Questions we answer every day

  • ⁨Do I need to be home?⁩
  • ⁨¿Lleváis los productos y el material?⁩
  • ⁨هل ستأتي العاملة نفسها كل مرة؟⁩
  • ⁨Can I cancel or move a booking?⁩
  • ⁨¿Y si no me gusta cómo ha quedado?⁩
  • ⁨لديّ حيوانات أليفة، هل هذه مشكلة؟⁩
  • ⁨What if something gets broken?⁩
  • ⁨¿Hay que dejar propina?⁩

Services and prices

Everything we clean, priced in the open

Hourly for regular cleans, fixed by size for deep and move-out cleans, by the unit for extras. Products and equipment always included.

What’s included

Room by room, nothing vague

Choose the clean, tap a room and read exactly what the team does there. Extras join your price as you add them.

Sample flat · 2 bedrooms

KitchenBathroomBedroom 1Bedroom 2Living roomHallBalcony

Kitchen

5 tasks

  • Counters and splashback wiped
  • Outside of the appliances
  • Sink and hob
  • Bins emptied
  • Floor vacuumed and mopped

Add to this room

What we don’t do

  • Heights over 2 m
  • Outside windows we can’t reach safely
  • Furniture over 20 kg
  • Mould and biohazards

From our rules: For safety we clean up to 2 m with our ladder, don't clean outside windows we can't reach safely, don't move furniture over 20 kg, and don't treat mould or biohazards.

Plans

Same team, same day, less to pay

A plan keeps your home in shape with the same cleaners. The discount is on every visit; the monthly total is worked out for your home.

For your home: 2 bedrooms · regular clean

White bathroom with a pedestal sink, plants and a chequered floor
  • Once

    One visit, no contract

    $60per visit

     

     

  • Every 2 weeks

    5 % off every visit

    $57per visit

    $123 a month

    You save $7 a month

  • Weekly

    10 % off every visit

    $54per visit

    $234 a month

    You save $26 a month

Your plan Sample customer

Weekly · Thursday at 10:00 · Team H. & S.

Monthly total$234

Next visits

  • Your changes appear here, in the office’s inbox.
Frequency
Pause

Our rules: Weekly plans are 10% off and every-two-weeks plans 5% off. Skip or move a visit with 48 hours' notice; there's no minimum contract and you can stop the plan with 7 days' notice.

Book

Pick a time. Tell us how to get in.

Two weeks ahead, start times every 30 minutes. You don’t need to be home.

Your clean

2 bedrooms · Regular · Once

$60

Two amber spray bottles and a wooden dish brush on a kitchen counter
  1. When
  2. Access
  3. Your details

Day

Start time

Fictional business · sample data · nothing is sent

Visit day

Know what happened in every room

A message when the team is on the way, each room ticked as it’s finished, and a report you can keep.

  1. On the wayTeam H. & S. · arriving 10:00–10:30
  2. ArrivedIn with the key box
  3. Kitchen6 tasks
  4. Bathroom5 tasks
  5. Bedrooms8 tasks
  6. Living room5 tasks
  7. Final checkChecklist signed by the team
  8. Done3 h 50 min on site

Visit report

SR-4821

KitchenBathroomBedroom 1Bedroom 2Living roomHallBalconySofa arm
  • Kitchen6 of 6 tasks
  • Bathroom5 of 5 tasks
  • Bedroom 14 of 4 tasks
  • Bedroom 24 of 4 tasks
  • Living room5 of 5 tasks

After the clean

Kitchen after the clean: pale wood cabinets and a clear counter
Kitchen
Bathroom after the clean: walk-in shower, wooden bench and tub
Bathroom
Living room after the clean: grey sofas and a vacuumed rug
Living room

One thing to tell you

A stain on the sofa arm could not be removed. We recommend a sofa clean, $20 per seat.

  • Keys back in the key box
  • Extra done: inside the fridge

Why Sereno

Trust you can check

No stars, no slogans: the rules we work by, written down.

  1. Employed and insured

    Every cleaner is employed by Sereno, background-checked, trained by us and covered by our liability insurance.

    Wooden hand brush and mint dustpan hanging on a white wall
  2. The same team

    With a plan you get the same cleaner or team every visit. If they're off, we tell you the day before and send a trained colleague who reads your home notes first.

    Stack of folded white towels
  3. A free re-clean

    If something isn't right, tell us within 24 hours with a photo and we come back to redo it free of charge.

  4. Keys, coded

    You don't need to be home. Leave keys with the concierge, in a key box, or with us: we store them coded, never labelled with your address, and return them whenever you ask.

  5. Eco-label products

    We bring everything: eco-label products, a HEPA vacuum, a steam mop, microfibre cloths and a 2 m ladder. Fragrance-free products on request, and if you prefer your own products we use them.

    Aluminium spray bottles and a wooden brush on marble in dappled light

Our teams

  • Team 1: H. S.
  • Team 2: M. R.
  • Team 3: L. A.
  • Team 4: N. J.
  • Team 5: C. D.
  • Team 6: P. Y.
  • Team 7: F. K.

Seven teams of two. You get to know their initials; they get to know your home.

Areas and hours

Where we clean, and when

Check your area on the map: inside 20 km travel is free. We clean within 20 km of our office: City centre, Marina district, Business district, North residential and Old town.

20 km35 kmCity centreMarina districtBusiness districtNorth residentialOld town

Tap the map where the home is, or pick an area

Pick an area to check it

Hours

Monday to Saturday
08:00–20:00
Sunday
09:00–14:00Deep cleaning and move-in/move-out only
OfficeOffice 204, Linden Court, Business District 2

Questions

Asked often, answered from our rules

Each answer is written from the same rules and prices you see on this page.

Do I need to be home?

You don't need to be home. Leave keys with the concierge, in a key box, or with us: we store them coded, never labelled with your address, and return them whenever you ask.

Do you bring cleaning products and equipment?

Yes. We bring everything: eco-label products, a HEPA vacuum, a steam mop, microfibre cloths and a 2 m ladder. Fragrance-free products on request, and if you prefer your own products we use them.

Will I get the same cleaner every time?

With a plan you get the same cleaner or team every visit. If they're off, we tell you the day before and send a trained colleague who reads your home notes first.

Can I cancel or move a booking?

Changes and cancellations are free up to 24 hours before. Later than that we charge 50% of the first 2 hours, and the same if we can't get in on the day.

What if I'm not happy with the clean?

If something isn't right, tell us within 24 hours with a photo and we come back to redo it free of charge.

I have pets. Is that OK?

Pets are no problem: tell us when you book. We don't walk, feed or look after pets.

What if something gets broken?

Accidents are covered by our liability insurance: we tell you the same day, and you report it within 48 hours so we can repair or replace it.

Should I tip the cleaner?

Tips are never expected. If you leave one, 100% goes to your cleaner.

On a phone

The same Sereno on a phone

The price you built, your plan and your booking follow you to the phone: one set of data, every screen.

  • Price card in one thumb
  • Booking with key access
  • Plan changes in two taps

Your price

2 bedrooms · Regular

$60

1 cleaner · about 4 h

Next visit

· 10:00 · Weekly

Like what you see?

This demo uses a fictional business and sample data. We build yours around your brand, your data and the way you work. Write to us on WhatsApp: a person from our team replies.

AI Agent for WhatsApp, Basic package: 2,500–4,500 USD in about 10 days. Prices and what's included

We stay with you every step: progress on WhatsApp, every week.